Get in Touch With Us

Got a question about one of the casinos we cover, spotted something that needs updating, or just want to tell us what you think of the site? This page explains how to reach the Non Gamstop Casinos team and what kind of messages we're best placed to help with.

How to Reach the Team

Email is the best way to get hold of us. Every message is read by a real person on the team, and we aim to reply within a couple of working days. Send your enquiry to [email protected].

A quick summary of what your message is about helps us route it to the right person faster — whether that's a question about a specific brand, a correction, or general feedback on how we've laid out the best non Gamstop casinos guide.

What We Can Help With

• Questions about a listed casino — If you want more detail on how one of the sites in our tables works, what payment methods it supports, or what a welcome offer actually requires, ask and we'll point you to what we know.
• Corrections and outdated information — Offers, terms and licensing details change often in this industry. If something on the site looks out of date or wrong, tell us and we'll look into it.
• Feedback on our ratings and rankings — We explain our reasoning for how brands are ordered, and we're happy to hear where readers disagree or think we've missed something relevant.
• Site suggestions — If there's a topic connected to gambling outside Gamstop that you think we should cover in more depth, let us know.
• Concerns about gambling behaviour — If you or someone you know is finding gambling difficult to manage, mention this in your message. We can't provide direct support, but we can point you towards general guidance and self-exclusion options relevant to sites both on and off Gamstop.

What This Page Is Not For

We're not a casino, a payment provider, or a customer support desk for any of the brands we review. If you have an issue with a deposit, a withdrawal, or an account at one of the casinos listed on the site, that has to go through the casino's own support team directly — we have no ability to access accounts or intervene in disputes. Where we can help is with clarifying what we've published, correcting factual errors, and passing on feedback that improves the site for future readers.

What Happens Once You've Written to Us

Your message goes into a shared inbox checked regularly by the editorial team. We don't rely on automated replies — you'll get a response from someone who has actually read what you sent. Most enquiries are answered within two working days; anything more involved, such as a detailed correction request, may take a little longer while we verify the details.

A Note on Independence

Non Gamstop Casinos is run as an independent comparison site. Some of the casinos we list, including those in our top rankings, may pay us a commission if a reader signs up through a link on the site. That relationship never decides how a brand is rated or where it sits in our tables — our best non Gamstop casinos page explains the criteria we actually use. If you think an offer or a claim on the site reads more like marketing than an honest assessment, tell us — that's exactly the kind of feedback we want.

All gambling content on this site is intended for readers aged 18 and over. If you're contacting us about content related to self-exclusion or responsible gambling, we're glad to hear from you and will treat the message with care.